Information on Cookies

To make the best use of our website, you'll need to make sure your web browser is set to accept cookies to ensure you receive the best experience.

For further information, please read our Cookies Policy.

Log In

Go To News
Changes to the Taxi & PHV air quality database Published Date: 21/05/2022

The management of the database' Clean Air Zones (CAZ) service has been transferred to the DVLA from DEFRA.  In communication sent to licensing authorities, the DVLA explained:

"The operation of the CAZ Service has successfully transitioned from the Joint Air Quality Unit (JAQU) to the Driver and Vehicle Licensing Agency (DVLA). As part of this transition, DVLA have taken over some responsibilities related to the Taxi and PHV Database. This includes ensuring the database is kept up to date and the management of any Adhoc queries you may have relating to the database. DVLA will contact you if you have failed to upload data for more than 2 weeks. Informed Solutions will continue to assist with technical support including assisting with upload/account issues. Defra will continue to manage data governance and finance."

What’s Changed 

The operation of the CAZ Service has successfully transitioned from the Joint Air Quality Unit (JAQU) to the Driver and Vehicle Licensing Agency (DVLA). As part of this transition, DVLA have taken over some responsibilities related to the Taxi and PHV Database. This includes ensuring the database is kept up to date and the management of any Adhoc queries you may have relating to the database. DVLA will contact you if you have failed to upload data for more than 2 weeks. Informed Solutions will continue to assist with technical support including assisting with upload/account issues. Defra will continue to manage data governance and finance. 

Please note the key responsibilities below:

Responsibilities  

Informed Solutions 

o     Technical Support  

o     taxiphvdatabase.support@informed.com

DVLA 

o    2nd Point of Escalation  

o    Policy queries/Adhoc enquiries

o    taxiandphvcentralised.database@dvla.gov.uk  

Defra 

o    Data Governance (MoUs), Finance  

o    TaxiandPHVCentralised.Database@defra.gov.uk