Job title: Taxi Licensing Manager

Job reference: PLAC001954

Date posted: 23/09/2021

Application closing date: 10/10/2021

Location: Eco Depot (Hazel Court)

Salary: Grade 10 Level 1- 4 (£36,476 to £41,830 per annum)

Package: 37 hours per week

Job category/type: Customer Services, Licensing, Various

About the role;

No two days are the same in this role, you will be responsible for overseeing the officers processing licence applications in a timely manner, and ensuring that applicants are and remain ‘fit and proper’ and that their vehicles are safe.  

You will also ensure our policies, processes and procedures remain up to date and fit for purpose, making the case for change (or otherwise) when necessary, whilst identifying how they can positively impact on the council’s wider priorities.

You will also have day to day responsibility for the Licensing Enforcement Officers, whilst working closely with the General Licensing Manager to ensure wider licensing duties are complied with.

Key skills and experience required;

• You will need knowledge of local authority licensing and be motivated to drive change with the ability to inspire others.
• You will need an abundance of ‘can do’ attitude’ to find solutions to achieve the best possible outcomes for residents, businesses and visitors of York often with competing interests.
• Ensuring excellent customer service and activities are undertaken safely, will also be close to your heart.
• You will need to be flexible and hands on, occasionally working weekends and unsociable hours when the need arises.

This post is deemed as politically restricted. As designated politically restricted officers, employees will not be allowed to undertake certain activities. Please refer to the guidance attached for further information.

This post will be subject to a Police Vetting request.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express him/herself spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

The Council is highly committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment  to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Matt Boxall, Head of Public Protection, matthew.boxall@york.gov.uk

Closing date:  Sunday 10 October 2021 at 12 midnight

Interview date: Week Commencing Monday 18 October 2021

Application Pack