Senior Licensing Practitioner 

£30,800 - £38,500 plus great benefits (Work Level 6A) 

Manchester city centre, hybrid working

We’re looking for a Senior Licensing Practitioner to join us at Co-op. In this role, you’ll form part of our Licensing team responsible for managing the necessary legal requirements for selling regulatory goods, such as alcohol, for our Co-op Food stores.

As the senior member of the team, we’ll look to you to support and coach your colleagues, leading on process evolution, escalation support, embedding additional services and continuous improvement within the team. This will be in addition to leading on daily licensing administrational duties and operational escalations.  This is a great opportunity for you to develop your skills and to gain great exposure in an important area of our business.

What you’ll do

• Lead and develop exceptional administrational practices to deliver a best-in-class service for our colleagues
• Drive compliance and maintain legality through process improvement and development of both MI (management information) and BI (business information) while championing a continuous improvement mindset
• Coach the team, lead training on new policies and assist the Licensing Manager with departmental prioritisation
• Use your licensing knowledge to evolve business culture, horizon planning and performance delivery aligned to business strategy
• Make sure that data integrity is always maintained and assist with audits to transition the team to an exception management approach
• Actively support management of the day-to-day workload, including project input, leading from the front, and monitoring progress and outputs against expectation
• Deputise for the Licensing Team Manager as required, being a recognised escalation point and leading on complex queries and project work

This role would suit people who have

• The ability to represent the department and challenge key partners to obtain senior buy in and initiative sponsorship
• A proven understanding of relevant UK Licensing laws, regulations and industry trends and opportunities, with previous working knowledge and experience around UK Premises Licensing Acts' and regulations
• Previous continuous improvement experience within an administrative environment
• Previous team leadership experience including coaching and mentoring
• A good understanding of data analytics with the ability to draw insights and confidently present this to senior colleagues
• Problem-solving skills, with the ability to react to live operational issues and prioritise your work effectively
• A can do attitude with a desire to drive our service forward

Why Co-op?

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at Senior Licensing Practitioner.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

Please note that we may close applications for this role early.