Job Title: Senior Licensing Officer

Post Number: EH0217

Service: Environment and Planning

Location: Civic Centre

Grade: 11

Salary: £29,587 - £30,973 per annum

Hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year)  

We are looking for an experienced, innovative and motivated Senior Licensing officer to join our team at Harlow Council. The role is very varied, interesting and fast paced. The successful candidate will need to be able to undertake and have responsibility for a wide range of licensable activities including: Private Hire and Hackney Carriage Taxi Licensing, Licensing Act; Gambling Act and Lotteries.  This particular role will predominantly be involved in the Private Hire and Hackney Carriage Taxi Licensing.  This work will include licensing queries, complaints, enforcement and policy work.

The Post also requires occasional evening and weekend work.  Ideally you will have worked in a Local Authority enforcement environment previously and have knowledge of Licensing Committees and Sub Committees, enforcement processes for non-compliance and knowledge of using a case Management system. Knowledge of Uniform and Lalpac is desirable.

In addition to this, you will have strong communication skills and be able to provide advice to customers in writing, face to face in reception and over the telephone. You will possess excellent administrative and IT skills demonstrating an ability to work within a busy and demanding environment. A proven track record of working within a pressurised, customer focused environment, coupled with the ability to communicate effectively and diplomatically at all levels is required. 

Application Forms are available for collection from: 

Contact Harlow, Civic Centre, The Water Gardens, College Square, Harlow, Essex CM20 1WG

Telephone: 01279 446070

Website: www.harlow.gov.uk/jobs

Contact: Norah Nolan, Environmental Health Manager or Chris Bennett, Principal Environmental Health Officer (Licensing) on 01279 446132

Closing Date: Sunday 12 April 2020

Interview Date: To be confirmed