We are seeking to recruit several Regulatory Caseworkers on a 12 month fixed term contract where you will be responsible for assessing licences against the requirements and working to raise standards and ensure consumers are protected from gambling harm.

The Benefits

- Salary of c£26,500 per annum
- Civil service pension, with an employer contribution rate of 27%
- Flexible working
- Hybrid working, specific guidelines are to be agreed with line manager
- 26 days holiday, rising to 29 days after 2 years’ service, with the option to buy up to five days extra annual leave

Joining us means joining an organisation that is certified as a Great Place to Work, respects work-life balance, inclusive, and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.

Your Role

As a Regulatory Caseworker, you will assess and proactively investigate licence applications, including company structures and financial information, to make evidence-led decisions about whether businesses/people are suitable to enter the gambling market.

Your role will also involve:

- Proactively managing operator accounts identifying and assessing risk escalating where necessary to ensure operators and individuals remain suitable to hold a licence. It is essential you have the drive to keep abreast of regulatory developments and internal procedures and policies.
- Working with the wider Licensing team and make a significant operational contribution to the team’s performance, working at pace to deliver and achieve KPIs and meet service levels.
- Working collaboratively with colleagues, proactively offering to help and support to others.

This is a hybrid role, therefore there will be a requirement to attend our Birmingham Office.

About You

- Analytical and decision-making capability with experience of investigating company structures, including but not limited to financial and legal information.
- Able to effectively manage deadlines in a dynamic environment, including planning and organising personal work in line with licensing team priorities.
- Able to interpret legislation to provide advice and inform decision-making with attention to detail including experience of writing detailed case assessments, and letters which can contain complex information.
- Good negotiation and influencing skills, together with experience of building and managing effective stakeholder relationships through advice and engagement and excellent customer service.
- Excellent numerical, written, and verbal skills and the ability to maintain accurate records. Competent using multiple IT applications, including databases.

About Us

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is 16 August, with interviews expected to take place WC 21 August.

Link to apply: https://bit.ly/4569TBq