Licensing Support Officer 

Vacancy Details

Salary:                £24,294 – 26,421

Job Type:            Full Time, Permanent

Category:            City Council, External Vacancy

Closing Date:      23^rd February 2024

Reference:          0000021318

Description

Directorate: Housing Development and Growth

Section: Licensing

Location: Whitehouse, Cromer Road

Grade: Level 5

Actual Salary: £24,294 - £26,421

Hours: 37

This advert is open to both Internal and External applicants. We require a team player for a fast paced, customer focused licensing team. You will be responsible for processing and issuing licences including taxis, premises, gambling and scrap metal.

Contact will be with customer face to face in our reception and also over the phone / via email. To provide licensing support in a flexible manner, ensuring that an effective, efficient, accurate and customer focused service is delivered using a variety of IT packages.

Process correspondence/telephone calls and follow up issues to ensure timely response. Any other duties appropriate to the post. A good standard of education and experience of working within local government or similar work.

Competencies associated with NVQ Level 2 in Administration/Business Studies or equivalent.

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.  If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

To Apply - Please create / log into your account and then click 'apply'.  

If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.

In order to apply for this vacancy, you must be able to supply the required answers to the following questions:

• Do you have the Right to Work in the UK?