Job Title: Licensing Assistant (M220)
Advert Start date: 16 August 2023
Advert end date: 30 August 2023
Salary: £22,777 - £24,496
Hours: 37 per week (Full-time)

Job description

Charnwood Borough Council (CBC) in Leicestershire is an ambitious and dynamic organisation with a
strong focus on supporting communities, looking after the environment, and creating a thriving
economy.

We are also customer focused, both internally and externally. We are looking for the latest member
of the CBC team to deliver our aims and values.

Charnwood is one of the largest shire district councils in the country based on population, serving
around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation
of a theatre and historic markets.

There are many benefits to working with us. The Council offers generous annual leave of between 23
and 28 days for leave (depending on grade and length of service) plus bank holidays; agile working
for many roles; opportunities for professional development linked to many roles and access to the
Local Government Pension Scheme.

The Council strongly believes a diverse and inclusive workforce helps make our services better. We
value the individual strengths of each colleague and the potential they bring.

We are a Disability Confident Employer and strive to promote a disability confident culture.  To find
out more about our Disability Confident commitments including reasonable adjustments and the
guaranteed interview scheme please visit:

www.charnwood.gov.uk/pages/equality_diversity_and_inclusion.

We have also signed the Armed Forces Covenant (AFC) and have achieved the AFC’s Employer
Recognition Gold Award.

Colleagues are also actively engaged through our Staff Forum and groups such as our Health and
Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

About the Role

We are looking for a full time highly motivated and enthusiastic individual to join the Licensing Team
at Charnwood Borough Council.

The Service has responsibility for all matters relating to licences, registrations, and permit. It leads on
the statements of Licensing Policies required by the Licensing Act 2003, Gambling Act 2005, Scrap Metal
Act 2013 and Taxi regulation together with policies required as a result of changes in legislation.

The job holder will ensure applications are received, checked, and processed to ensure licences are
issued within statutory deadlines and will help to deliver an efficient Licensing function.

You will need a ‘can-do’ attitude with a proven experience of working in a fast-paced environment,
able to adapt to new circumstances, juggle multiple daily tasks and meet tight deadlines for various
licence types.  Able to work on own or as a team worker able to maintain accuracy, confidentiality
and be flexible. The job holder will be responsible for coordinating responses and issuing various
licences whilst dealing with enquiries from various organisations.

The job holder need to be well-organised, confident and able to communicate effectively, both
verbally and in writing. Expected to see customers face to face and via the telephone.  You must be
computer literate and practical experience working with databases would be an advantage.

You will work closely with a wide range of stake holders, including emergency services, various
internal departments, outside agencies, Councillors and the public.

The successful applicant will be expected to use their own initiative and judgement, and be able to
deal with potentially stressful and confrontational situations.

Previous experience of Local Authority licensing and/or regulatory services would be advantageous.

Additional Information

The post is hybrid (with the ability to work at home and in the office) based within the Licensing
Team of Regulatory Services Department, Charnwood Council Southfield Road, Loughborough,
Leicestershire, LE11 2TX.

No CV's or Agencies please.