Licensing Apprentice

Reference: JAN20249829

Location: Colindale/Hybrid

Salary: £25,854.00 - £27,030.00 Per Annum

Benefits: Lifestyle savings and pay role benefits and 31 days annual leave

About Barnet Council

Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organization, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.

The Licensing Apprentice will be joining a supportive learning environment and working alongside colleagues within the Consumer and Public Protection Licensing Service. You will be participating in investigations and assisting licensing officers with reporting, applications & inspections of business premises. This is an ideal opportunity to gain exposure across a variety of service functions and complete a Regulatory Compliance Officer Level 4 qualification.

About Directorate

The Assurance and Public Protection directorate ensures democratic accountability of council services. The directorate work together to monitor and ensure compliance and provide assurance of Barnet being an engaged and effective council that protects the public purse. They provide enforcement services that engage and protect residents and businesses to support a safer and healthier borough.

Consumer and Public Protection

In the Assurance and Public Protection directorate, we are committed to the work we do and the difference we make to residents and businesses of Barnet every single day.

2024 sees the exciting launch of the ‘Consumer and Public Protection Service’.

Aligned with the council’s vision set out in ‘Our Plan for Barnet’ the new service will focus on:

• Working with businesses and residents to create a safe, prosperous and healthy environment for all
• Working collaboratively across a range of council services to understand issues faced by residents and businesses.
• Developing an excellent placed-based service to raise compliance and standards.
• Transforming our operating model by utilising technology and intelligence data to effectively respond to service demands.

We value the diverse range of skills, expertise and viewpoints new staff can bring to help us deliver excellent services and make a real difference to people who use our services.

About the role

To be working in a supported learning environment contributing to the Consumer and Public Protection Licensing Service, which advises businesses, process license applications and permits and takes enforcement action where appropriate. The team seeks to ensure that the Licensing Trade are operating within the requirements of the appropriate legislation. This is a training role within a designated area where the apprentice will work alongside colleagues and remotely to undertake a range of supervised duties (direct and indirect supervision). You will complete a Regulatory Compliance Officer Level 4 qualification which will enhance your knowledge, skills and abilities and help you progress in your future career.

About you

• Good interpersonal skills with experience of customer service, and the ability to remain calm under pressure.
• Ability to express yourself clearly verbally and in writing, in a manner suitable for the audience, including using relevant IT packages.
• Ability to deal with others sensitively, especially vulnerable people, maintaining confidentiality as appropriate. To ensure that data protection requirements are complied with.
• Ability to interpret and apply basic legislation and similar documents.

What we offer

• 31 days annual leave, plus public and bank holidays.
• Access to the Local Government Pension Scheme, which provides a valuable guaranteed income in your retirement together with security for your dependents.
• Work-life balance options may include job sharing and part-time working.
• Vivup employee benefit scheme which includes a vast range of lifestyle discounts from major retailers, supermarkets, energy suppliers and more.
• A broad range of payroll benefits including cycle to work, eye care vouchers, travel and gym membership.
• Excellent training and development opportunities.
• Employee well- being programs including confidential employee assistance.

How to apply

Read the job description and person specification before clicking ‘Apply’ to commence the online application form. If you would like any further information about the role before applying, please contact Jas Lally Jas.lally@barnet.gov.uk

Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.

To deliver Barnet Council’s commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council satisfaction your suitability for the position in which you will be employed.

Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.

Please ensure you regularly check the email account (including JUNK MAIL folders) that you use to submit your application, as any further communication regarding your application will be sent electronically. Should you not hear from us within four working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted.

Apply here

Interviews will take place on the 7 February 2024.