Job Identification 700001210

Job Category Regulatory & Enforcement Services

Apply Before 06/20/2024, 11:59 PM

Locations New County Hall, Truro, Cornwall, TR1 3AY, GB

Job Type/Contract Type Permanent

Available Hours 37

Interview Dates 1st July 2024

Advertised Salary Range £36,656 to £43,628

The Service & Team: 

The Licensing Compliance team oversees pre-application advice, inspections, complaints, and enforcement of licensing legislation. We protect public safety through our regulatory activity, and we work to uphold the integrity of the licensing system by enforcing against unlicensed operators.

The Role: 

As lead practitioner within of the Licensing Compliance team, your role will involve taking a role with taxi and premises licence case work (as well as other licence types) to provide extra capacity to the team, but will also add to the leadership of the team by providing support to licence compliance officers where required and ensuring the statutory functions within the service are fulfilled.  

Embedding and upholding good customer service standards for both internal and external customers is a key aspect of your responsibilities.  You will also be contributing to team improvements by helping to create and implement procedures and policies to enhance service delivery. 

You will play a part in developing a culture of high team performance and you will work to improve the resilience of the team, helping to ensure the team can meet service demand.   

If you have a passion for regulatory compliance, team collaboration, and service improvement, we invite you to apply for this position!

This position will be subject to a basic criminal record disclosure check.

What you’ll need to succeed:

You ideally will have:

• Previous experience in licensing compliance or related field.
• A strong understanding of statutory requirements and enforcement.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Commitment to upholding service standards and promoting public safety.

What you’ll get in return:

Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Our core employee rewards and benefits include:

• a competitive salary.
• a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions
• a generous annual leave entitlement with the potential to purchase additional leave.
• A national award-winning employee health and wellbeing programme
• Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.

Whilst this position is a full time opportunity we do not discourage applicants who wish to work part time or flexibly.  Candidates should however be aware that we are addressing capacity issues with this position so our preference is that the successful candidate will work at least an equivalent of 4 days a week.  Work location is negotiable and the requirement to work from an office is subject the our team charter (which is currently under review).  

Additional Information:

The full role profile is attached here.

For more information or an informal chat about the role please contact stuart.kenney@cornwall.gov.uk .

Application Process

Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process.

Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application.

ABOUT US

Cornwall Council deliver services to more than half a million local people and over five million visitors a year. 

We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options.

Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits.

Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Apply Here